To be added to our mailing list, please submit the Mailing List Sign-Up Form. To contact CMI, you may submit the General Contact Form or contact our customer service department by calling 1-800-726-3888 7:00 a.m. – 5:00 p.m. Central Time, M-F.

Fax: 1-800-554-9775

Our Federal ID number is 26-3896894

This site offers secure transactions through PayPal/VeriSign.

Most seminar details can be found on our website. If you click on the title of a seminar, the seminar details will display, including an option to view or print a brochure. We'd be happy to mail, email, or fax a brochure if you prefer. To request a brochure, please contact us.

If registering within one week of the seminar, please call to check availability. We do require pre-payment.

1. You can register on this website and save $5 (a secure site) or by phone with a credit card by calling 1-800-726-3888.

2. To register by mail or fax, include a completed brochure registration form with payment.

3. Purchase Orders are welcome. Mail or fax (1-800-554-9775) a signed Purchase Order with a completed brochure registration form for each registrant. Mail to: CMI Education P.O. Box 1000 Eau Claire, WI 54702.

We do send confirmations, but you do NOT need a confirmation to attend. If we have your email address, your confirmation will be sent as soon as your payment is processed.

Yes, a number of discounts are available to you:

• Early Registration - If you register at least 21 days in advance, you automatically receive our Early Registration discount, which is $10.00 off the one-day seminar price.
• "Buddy" System - When 2+ people register at the same time for a one-day seminar; they are given a $10.00 discount for each registrant. When 5+ people register, they are given a $15.00 discount per registrant. You must call Customer Service at 1-800-726-3888 to register in order to take advantage of the "Buddy" System prices.
• AAB Members - Members of the American Academy of Bereavement receive an additional $25.00 off the standard one-day seminar price. For phone registrations, please mention AAB to take advantage of the discount.
• On-Line Discount - Anyone registering on our web site will receive a $5.00 discount on any seminar. Web registrations must be paid using a major credit card.

Our On-Site Coordinators page describes the coordinator position in detail. If you have additional questions, please contact us.

If it is not mentioned in the brochure, no special rates are available.

Since our speakers arrive the day before, we are usually able to hold our seminars even on bad weather days for anyone who can make it. Unfortunately, cancellations may occur at the last minute due to travel delays or instructor illness. We make every effort to contact all the pre-registered attendees who have given us sufficient contact information prior to the seminar. If we have no evening/early morning contact information for you, we cannot inform you.

Simply call our office, toll-free, at 1-800-726-3888 Monday - Friday, from 7:00 a.m. - 5:00 p.m. CST.

Parking fees, when applicable, are not included in your seminar tuition. We make every effort to avoid booking hotels that charge for parking. Occasionally, however, booking a hotel that charges for parking is unavoidable. We suggest you contact the hotel in advance to inquire about their free parking availability.

In order to keep your seminar fee more affordable, lunch is NOT included for our one-day seminars. We do, however, provide a continental breakfast in the morning.

As hotel heating and cooling systems are sometimes unreliable, be sure to dress in “layers” so you may vary your clothing depending on the room temperature.

If you contact us before the seminar date, you may exchange for the materials if available, a certificate to attend another seminar, or tuition refund less a cancellation fee. After the seminar you can receive the materials or a gift certificate. Occasionally, changes are made due to speaker availability, participant demand, or unforeseen circumstances. While CMI will do everything possible to ensure participant satisfaction, CMI's liability is limited to the tuition fee only.

It is best to call the hotel directly, as they are more familiar with the major thoroughfares in their area. You can find their phone number on this site under the seminar location information and printed in our brochure.

No. The seminar is property of CMI. We do offer the recording to attendees at a discounted price.

For a full explanation of our education delivery types, please visit our delivery type answers page.

Certificates are handed out at the end of the seminar when you turn in your evaluation. No certificates can be issued prior to the end of the seminar.

If you review the particular seminar of interest, you will see that the continuing education units awarded is listed on this site and in your brochure. Most one-day seminars award 6.0 continuing education units for most disciplines. If you do not find your Discipline listed on our Continuing Education page, please call Customer Service at 1-800-726-3888 to inquire.

There is a charge of $10.00 for replacement certificates on all programs. This helps cover the cost of verifying attendance and course completion, as well as re-creating and mailing the certificate in question.

In order to award continuing education credit, most Boards require that you attend the entire seminar. As a continuing education provider, it is our responsibility to abide by your Board’s requirements. If you are not concerned about continuing education credit, you are welcome to leave, discreetly, at any time.

Contact CMI Customer Service at 1-800-726-3888. There is a $10.00 fee for replacement Certificates of Completion. Pre-payment is required.

We offer continuing education credit for a number of disciplines when you purchase, listen to, and pass the post test accompanying your Audio CD package. Please check the Audio Programs page of this web site to review continuing education approvals at the bottom. Also, you will want to verify with your specific board whether they allow home-study/self-study credits or if there is a limit to obtaining credits in this format.

CMI moved from New York to Wisconsin in January 2009 to take advantage of a working relationship with PESI, LLC. CMI is a non-profit entity, while PESI, LLC is a for-profit entity. They are two separate companies. However, one customer service department handles both companies.

CMI was previously was run by The Center for Hospice and Palliative Care in Buffalo, NY. They are no longer affiliated with CMI Education Institute. CMI was founded in 1980 by Carondelet Management Institute. The CMI name is now just an acronym.

CMI focuses on palliative care, bereavement, ethics, serious illness, grief, loss and/or other subjects related to the field of thanatology (the study of death and dying).

CMI offers live one-day seminars, multi-day and national conferences, online courses, telephone seminars, webcasts, on-site education and courses on audio CD's.

Because our product offerings are constantly changing, we do not have printed catalogs. Our online bookstore is continuously updated with our newest titles! We can provide you with a blank order form if you need to mail in your order.

The availability of a home study option varies by profession. Please contact your licensing/certification board for confirmation of availability or contact us. A Certificate of Successful Completion will be issued after you return the signed and completed post-test and/or evaluation form that is included with the home study product(s). Additional users may photocopy your blank post-test/evaluation form and return it with the appropriate fee to receive their Certificate of Completion.

For ground service, our shipping fee is $6.95 for the first item and $2.00 for each additional item. Call for shipping charges on large orders.

In-stock items are usually shipped within 10 days. You may contact us to find out if an item is in stock. Orders can be rushed for an additional fee, contact us for rush shipping charges.